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Posts Tagged ‘IT guys’

BEWARE!

BEWARE!

MERCURY IN RETROGRADE

Things began to go wrong two days before my birthday, which I now see as foreshadowing.  My company decided to upgrade (or downgrade depending on how you look at it) our email system.  We were being moved to a Microsoft Office system.  It probably sounded like a good idea at some Executive staff meeting, it might have even looked good on paper BUT, but, OMG!  Not Good! I think there was one whole day where we couldn’t get any emails at all.  Thank goodness for smart phones!  The grumbling and mumbling under one’s breath went on all day.  Some people even went home only to find out that they couldn’t access from there either. 

Uh Oh There He Goes!

Uh Oh There He Goes!

Day 2: They brought in a new printer.  NOTHING was wrong with our old color printer/copier – at least nothing apparent to us lay people.  We all knew how to use it, even the by-pass tray!  Of course, the new copier did not working or at least didn’t for those of us who sit on that side of the office.  That day we had to send our printing to the other side of the office, a bit inconvenient but, after all we had so much more time to do so  because we couldn’t answer our emails anyway. 

Here We Are In The Middle of Mercury In Retrograde

Here We Are In The Middle of Mercury In Retrograde

Day 3: Two IT guys camp out in our office.  They are attempting to install the new upgraded email system on each computer.  Foolishly I asked one of them if he could look at the printer but NO, he was only working on emails today.  He did tell me what the new email access address would be so I could get my emails at home.  Encouraging!  So that night after dinner, I tried to get some emails while my phone was charging – the addresses didn’t work.  Not surprised.

Day 4:  Supposedly the printer is set up to work with everyone’s computer.  So when I sent something to the printer, an error message came up saying the printer was OFFLINE. Seriously?  I asked Christina, our office manager to come help me and she showed me this elaborate 5 step process to do in order to retrieve your copies.  Interesting…but it worked.  It involved seeing the error light, having a screen with 10 icons on it pop up that indicates where the problem is ( ha ha ha) and then hitting cancel, and then pushing the reset button and then the copy button and then your page came out but not on the tray!  This is what I should do until the IT guys came back and fixed it. Ai yi yi….  Well okay that worked but I told Christina, “There’s another little glitch.  I had set the computer to print two copies and only one came out”.  She couldn’t believe it and as it was the end of the day, we both just gave up.  I actually tried that twice and each time only one came out, so now I figured when they fix this thing, a whole bunch of random pages will come spewing out.

Everyone was a bit frazzled, I walked by the concierge desk and as our leasing manager went by I heard him say, “What is going on here”?  I just looked at him and said, “Mercury is in retrograde”.

The End Result

The End Result

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